Effective Date: 28th Oct 2025
Last Updated: 28th Oct 2025
Website: www.digitaljaap.com
Brand Owner: Digital Jaap ("Company", "we", "our", or "us")
1. Order Processing
- All confirmed orders are processed within 3–7 business days (excluding weekends and holidays).
- Once shipped, tracking details will be shared via email or SMS.
2. Delivery Timeline
Metro Cities
7–10 business days
Other Locations
7–15 business days
Timelines may vary due to courier delays, festivals, strikes, or unforeseen events.
3. Shipping Charges
- We offer free or discounted shipping on select orders.
- Exact charges (if applicable) are shown at checkout.
4. Order Tracking
You can track your order by contacting support@digitaljaap.com.
5. Delays & Damage
- We are not responsible for delays caused by courier partners, incorrect addresses, or force majeure events.
- If your package arrives damaged, please contact us within 48 hours with photos and an unboxing video.
6. International Shipping
Currently, we only deliver within India. International shipping will be announced soon.