Privacy Policy

1. Introduction

Welcome to Digital Jaap. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.digitaljaap.com] ("Site") or purchase our products.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

(a) Personal Information

When you make a purchase, register, or contact us, we collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party gateways)

(b) Non-Personal Information

We automatically collect non-identifiable data such as:

• Browser type and version
• IP address and geolocation
• Device type
• Referring URLs and browsing behavior on our website
• Interaction with ads and campaigns

(c) Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools (such as Google Analytics, Meta Pixel) to improve website functionality, personalize content, and analyze user behavior.

You can disable cookies in your browser settings, but some website features may not function properly.

3. How We Use Your Information

We use your data for the following legitimate purposes:

• To process and deliver your orders.
• To send order confirmations, shipping updates, or related communications.
• To improve our website performance and user experience.
• To personalize offers, discounts, and advertising based on your preferences.
• To send marketing or promotional emails (only if you've opted in).
• To comply with legal, regulatory, or tax obligations.

4. Sharing of Information

We may share limited data with trusted third parties for legitimate business purposes, including:

• Payment Gateways: Razorpay, Stripe, or similar, for secure transactions.
• Delivery Partners: For shipping and logistics.
• Analytics & Marketing Tools: Google Analytics, Meta Ads, or similar.
• IT & Hosting Providers: For website security, hosting, and backups.

Each third-party service provider processes your data under strict confidentiality and compliance with privacy laws.

We may also disclose data if required by law, court order, or to protect our rights and prevent fraud.

5. Data Storage and Security

We adopt industry-standard security measures (SSL encryption, firewalls, secure servers) to protect your personal data against unauthorized access, alteration, or disclosure.

However, no online transmission is 100% secure. You use our website at your own risk, and we cannot guarantee absolute security.

6. Your Data Rights

As a user, you have the right to:

• Access: Request a copy of your personal data we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing emails anytime via the "unsubscribe" link.

To exercise these rights, contact us at: support@digitaljaap.com

We will respond within 30 days as per applicable data protection rules.

7. Retention of Information

We retain your data only as long as necessary:

• For order fulfillment and after-sales support.
• For legal or tax compliance.
• To resolve disputes or enforce agreements.

Once the retention period expires, data is securely deleted.

8. Marketing & Communication

If you subscribe or make a purchase, we may send you updates about:

• Discounts, offers, and promotions.
• Product launches or updates.
• Customer service or shipping information.

You can unsubscribe anytime by clicking "Unsubscribe" in our emails or contacting us directly.

9. Children's Privacy

Our website and products are intended for adults. We do not knowingly collect data from individuals under 18 years of age.

If you believe we have inadvertently collected such data, contact us for immediate deletion.

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or security standards.

Please review their respective policies before providing any personal data.

11. Cookies Policy (Simplified)

Cookies are small text files stored on your browser. We use them to:

• Keep items in your cart
• Track website analytics
• Serve personalized ads

You may clear or block cookies through your browser settings anytime.

12. Legal Basis for Processing (For Indian & Global Compliance)

We process your data under the following legal bases:

• Contractual necessity: To fulfill your order or service request.
• Consent: For marketing or email communication.
• Legitimate interest: To enhance customer experience and security.
• Legal obligation: To comply with tax and regulatory laws.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new regulations or business changes.

The revised version will always be available on this page with an updated "Last Modified" date.

14. Jurisdiction

This Privacy Policy shall be governed by and construed under the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh, India.